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Made to Order Items takes from 30 to 45 working days

Business Related FAQ's About Our Furniture

Where is your furniture produced?

At Elance Home, our products are meticulously crafted by skilled artisans right here in the heart of Cairo, Egypt. This bustling city holds a rich heritage of artistic craftsmanship, making it a hub for exceptional furniture. Drawing from a legacy of skills honed across generations, we bring decades of mastery to the art of furniture making.

What should I know about buying custom furniture?

At Elance Home, every creation is a result of craftsmanship. Our skilled artisans dedicate themselves to each piece, handling everything from wood finishes to upholstery details by hand. This personalized approach leads to natural variations across our collection, enhancing the distinct charm of our furniture. Here's a glimpse of the natural variations that embody our handcrafted, custom furniture:Fabric: You might notice subtle differences in texture, color, or appearance among fabrics (including leathers) – an expected hallmark of our individually made pieces.Wood Finish: Our hand-applied finishes grace exposed legs and bases crafted from 100% hardwood. Slight color variations between swatches and furniture pieces, as well as among pieces of the same finish, arise from the inherent beauty of natural wood grains.Nature's Touch on Hides:The inherent uniqueness of natural hides (leather and cowhide) shines through variations in texture, color, and hair length, making each hide and furniture piece truly one-of-a-kind.Dimensional Harmony: Expect all our pieces to align closely with the specified dimensions, maintaining a tolerance of within 5cm.Each piece stays well within our approved variance range and goes through a quality checked through our rigorous inspection process prior to shipping.

How do I care for my furniture?

At Elance Home, we've curated a valuable set of suggestions to ensure your piece retains its splendor for years ahead. For comprehensive care directions tailored to our creations, kindly refer to our Care Guide.For our upholstered Peices:-Safeguard the fabric's longevity by vacuuming monthly to eliminate dirt, dust, and pet hair, known culprits of accelerated wear.-For pieces featuring fully upholstered, removable cushions, we advocate flipping and rotating them twice a month for even use. During the flip, give them a gentle shake (a little shimmy from either end) to evenly redistribute fibers.-Exercise caution near items that could transfer color, like fresh jeans or newspapers.For our wood-crafted Peices:-For a wooden surface, a damp cloth along with a non-wax polish or gentle detergent solution should suffice. As a note of caution, steer clear of ammonia-based products or silicone oils for prolonged use, as they might cause damage.-Ensure your wood piece avoids prolonged exposure to direct sunlight, high temperatures, and humidity, which can jeopardize both the wood and its finish.-To prolong the natural wood piece's charm, consistently employ a beverage coaster.At Elance Home, we're committed to preserving your pieces, and our care advice is designed to guide you through that.

Can my furniture be used both indoors and outdoors?

Within our collection, you'll discover a range of pieces meticulously rated for outdoor use, capable of gracefully enduring the fluctuations in humidity and temperature. Simultaneously, we offer a selection thoughtfully designed exclusively for indoor environments. For specific details about each product's suitability, kindly refer to the comprehensive product descriptions. Should you require additional insights before making a purchase, please feel free to reach out to us directly.

How can I access an image depicting the exact dimensions of the product or fabric that has captured my interest?

Our creative team is skilled at producing top-notch rendered images of individual items. Feel free to connect with us at info@elancehome, providing the details of the piece you're keen on seeing. We're delighted to assist you. Additionally, you can explore our Design Services section for a comprehensive overview of our available services.

Where can I find your products?

All our product's specifications are listed on our website.All our products can be fully customized from colors to dimensions upon your request.

Showroom Location

Our concept store is located in Offlex Mall, First Settlement, New CairoPin location: ........We operate from Saturday to Thursday from 11 am to 7 pmLooking forward to seeing you

Working Hours

Our Operation hours from Saturday to Thursday from 11 am to 7 pm

Contact Number?

Kindly call us at 0122 341 2271

Manufacturing & delivery process

The Normal production time frame is 30 - 45 working days

Do you customize?

Yes, we do we can customize any design, just share with us the picture with required material and we will forward it to our team and will get back to you with the Quotation

Product Related FAQ's

Material used

Fabrics: SEDA , Inca , Fiber guard, Sunbrella, Genuine Leather, Raytex & DemasekAll Materials are 100% imported starting from the fabric, to the wood, to the wicker rope.And we offer guarantee and after sale service.

Do you offer installment?

We offer installment service through El Ahly Bank - Misr Bank - CIB - El Mashreq - Sympl & Valu

How can I place my Order?

You can place your order through our website, and we will send you the product specifications sheet including all details about your order so we can start our manufacturing process once you confirm.

Delivery areas & Fees

New Cairo: 500 EGP

Alexanderia: 1500 EGP

Obour: 500 EGP

Nasr City: 500 EGP

Masr El Gdida: 500 EGP

Madinaty: 600 EGP

Maadi: 650 EGP

Zamalek: 800 EGP

6th of October & Sheikh Zayed: 1,000 EGP

El Sokhna: 2000 EGP

North Coast: 3000

Gouna: 3,500

Matrouh: 3,500

What is the Concept Store?

Our Concept Store is beyond selling products rather offer and Suggest a life style and inspiration.It doesn’t include all our product range but all the materials that are used and some samples for more assurance.

Do you customize Cover for outdoor furniture?

We do Customize covers for our products only

Could you please share with us 3D Model for (product)?

Unfortunately we don't share 3D models, but if you want to ask about anything we can put you directly with one of our product designers.

Frequently asked question

Share details about your shipping policies, item returns, or customer service.

FAQ's About Our Materials

What are Performance fabrics?

Our Performance fabrics from Sunbrella showcases state-of-the-art technologies. These fabrics provide an exceptional shield against stains and odors, delivering lasting protection for your furniture. Liquid spills are effortlessly repelled, and the fabrics are easily cleaned with a simple mixture of soap and water.Maintaining the pristine look of our Performance fabrics is a breeze. For spot cleaning, prepare a solution using 1/4 tsp of mild detergent per 1 cup of lukewarm water. Gently apply the cleaning solution using a misting spray bottle, followed by a light scrub with a sponge. Allow the solution to penetrate the fabric, then rinse thoroughly to eliminate any soap residues. You can repeat this process as needed, ensuring that your fabric retains its beauty. Afterward, allow the fabric to air dry, and it will be ready to grace your living space once again.

Can I machine wash my cushion covers?

We advise against machine washing for cushion covers, as this procedure could potentially harm the fabric's integrity, backing, or delicate stitching.

How do I care for leather?

Leather, with its inherent durability, is intentionally crafted to require minimal maintenance. Embrace a less-is-more approach to cleaning, allowing the material to age gracefully. Occasionally, a gentle dusting with a dry cloth is sufficient, preserving the genuine character of the leather. Refrain from using aggressive solvents or cleaners not tailored for leather care.Furthermore, shield your leather pieces from direct sunlight, as prolonged exposure can gradually fade the rich hues of all leather types.

What wood finishes are available?

Every assortment within our collections boasts a thoughtfully curated range of wood finishes. These options are meticulously chosen to seamlessly integrate with each piece's design and practicality. From the meticulously hand-waxed touch to our array of carefully hand-applied lacquered tones, each finish celebrates the inherent allure and individuality of the solid wood construction. Discover this spectrum of finishes on the dedicated product pages for a comprehensive view of the available choices.

FAQ's About Our Lead Times 

How long will it take for my furniture to arrive?

Step into a world of distinction with Elance Home, where our commitment to unrivaled lead times sets us apart in the realm of custom furniture.Each piece boasts a specific production timeline, thoughtfully laid out on its individual product shopping page. Our team orchestrates the creation of most custom pieces within an 10-12 weeks from your order, all thanks to our dedicated craftmen. Once your peice is created, it begins it's journey to you, a process that typically takes a week, with duration varying according to your location. Feel free to connect with our team before making your order for a glimpse into your estimated shipping timeline.

Are any products in stock and ready-to-ship?

Certainly, within our diverse collections, a range of pieces is at your fingertips, each bearing the "In-Stock" tag for your convenience.

FAQ's About Our Services 

How do I ensure my piece will fit into my home?

Ensure to carefully assess essential product dimensions against the measurements of entryways, hallways, or doors that your furniture will traverse. Our Design Advisor is also on hand to provide guidance regarding fitting choices.Kindly take note that we are unable to process returns or exchanges for pieces that cannot be delivered due to size/fit issues. We strongly emphasize the significance of this crucial step.

FAQ's About Delivery and Shipping 

Can I delay my order?

Should you wish to postpone your delivery, we extend the convenience of complimentary storage for up to 30 days after your initial delivery date. After this grace period, additional storage fees may come into effect, ensuring flexibility tailored to your needs.

If I order multiple pieces, will they be delivered at the same time?

For Elance Home, when it comes to custom furniture dispatched via White Glove Delivery, each piece within a single order is thoughtfully coordinated for a unified delivery experience. Should you desire multiple orders to arrive simultaneously, simply get in touch with us and we'll work to accommodate your request.In the case of White Glove Delivery orders encompassing both made-to-order and ready-to-ship pieces, every item is destined to arrive together in a single delivery, once all elements are prepared for the delivery schedule. If expediting the arrival of your ready-to-ship pieces holds appeal, kindly connect with our team at, and we'll gladly facilitate this arrangement.

How will my furniture be delivered?

At Elance Home, most of our furniture comes with our reliable White Glove Delivery Service. This means that delivery team will come to your place as per the scheduled time. They'll bring in your furniture, unpack it, and take away all the packaging.

If I place multiple orders, do I pay for shipping on each order?

Yes, each individual order will have a unique shipping fee.